Return a Product

We are happy to refund your goods on the criteria below; we, unfortunately, do not offer exchanges at this time. If you wish to receive a different size a new order must be placed online.

1. Once you have received your goods, you must notify us via our contact form to initiate a return within 30 days of receipt.
2. The goods need to be complete and undamaged with the original packaging.
3. The details of how to complete your return will be given via email once you have filled out the returns form.

or

1. If your item is faulty or damaged, please use our contact form in order to inform us and we investigate the situation.

If your return matches the above criteria, the next step is to use the form on this page to request a paperless return slip and initiate the returns process. After this an automatic email will be sent to you which will let you know what to do next. For full details regarding refunds and/or exchanges please see our Terms & Conditions.